Shipping policy
Shipping Policy for TruRoots by Vrinda
Thank you for shopping with TruRoots by Vrinda. We aim to ensure your order reaches you safely and in a timely manner. Please review our shipping details below.
Courier Partners
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We ship our products through trusted and reliable courier partners, including Ekart and Amazon Surface.
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All orders are securely packed and fully insured until delivery to ensure a safe transit experience.
Delivery Responsibility
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While we make every effort to dispatch and deliver orders on time, TruRoots by Vrinda cannot be held responsible for delays caused by courier partners, weather conditions, natural events, or other unforeseen circumstances.
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In cases where the recipient is unavailable at the time of delivery, customers are responsible for coordinating directly with the courier service for re-delivery or pickup as per the courier company’s policies.
Shipping & Delivery Timeline
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Orders are typically dispatched within 4–5 business days from the date of order confirmation.
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Delivery timelines may vary depending on your location and do not include weekends or public holidays.
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Under normal conditions, most orders are delivered within 7–8 days from the date of order placement.
Tracking Information
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Once your order is dispatched, a tracking ID will be shared with you via email, allowing you to monitor your shipment in real time.
Shipping Charges
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Shipping fees are calculated based on the weight of the order and the delivery destination.
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Any additional charges, including customs duties or local taxes (if applicable), will be borne by the customer.
Contact Us
If you have any questions or need assistance regarding shipping or delivery, please contact us:
TruRoots by Vrinda
📧 Email: support@trurootsbyvrinda.com
Thank you for choosing TruRoots by Vrinda. We appreciate your trust and look forward to serving you again.