Shipping Policy for TruRoots by Vrinda

Thank you for choosing TruRoots by Vrinda for your shopping needs. Please review our shipping policy below:

Courier Companies:

• We use reliable courier companies such as Ekart and Amazon Surface to ship our products.
• All shipments are fully insured for your peace of mind.

Delivery Responsibility:

• While we strive to deliver your order in a timely manner, we will not be held responsible for any delays caused by unforeseen circumstances or by the courier companies themselves.
• If the customer is unavailable at the time of delivery, it is their responsibility to coordinate with the courier company for re-delivery or pickup as per the courier’s policies.

Shipping Time:

• Our standard shipping time is 4-5 business days from the date of order confirmation.
• Please note that this does not include weekends or holidays, and delivery times may vary depending on your location.
• Under normal circumstances, the packages are delivered in 7-8 days.

Tracking Information:

• After dispatching from our side, we will provide the tracking ID to your email address.

Shipping Charges:

• Shipping charges are calculated based on the weight of your order and the delivery location.
• Any additional charges or customs duties, if applicable, will be borne by the customer.

Contact Us:

If you have any questions or concerns regarding shipping or delivery, please contact our customer service team for assistance.

Thank you for shopping with TruRoots by Vrinda.